Purpose
This accredited training empowers delegates to:
- Demonstrate knowledge of an insight into the theory of teams and the importance of teams in workplace activities.
- Applying the theory of teams to team dynamics. Explaining the process of building teams.
- Analysing the role of team leader in promoting team effectiveness
- Evaluating the effectiveness of a team and propose ways to improve team effectiveness.
Training Content
Module 1: The theory of teams and its role in the workplace
• Understanding groups and teams
• Types of teams.
• Importance of teams.
• Qualities of a good team.
Module 2: Theories of Teams and Team Dynamics
• Factors influencing team and group dynamics.
• Group conflicts.
• Recognising team dynamics.
Module 3: Team Building
• The team building process.
• Stages of team development.
Module 4: Team Leadership
• The role of team leadership.
• Leadership styles.
• Problem-solving teams.
Module 5: Evaluating Team Effectiveness
• Analysis of team development.
• Developing an action plan.