Purpose
This workshop empowers delegates to:
This unit standard is intended for people who are or are intending to be making oral presentations on a regular basis often to large or small groups of people. This unit standard will equip learners to present confidently, effectively, audibly and professionally. The unit standard will also equip learners with presenting skills to persuade the audience by confidently presenting ideas, recommendations, opinions and proposals effectively.
Training Content
Module 1: Verbal/oral communication skills to make an effective presentation.
• The voice intonation is used effectively to create clarity and to reach audience.
• Words are clearly spoken with confidence and with conviction and pronounced correctly to
allow the audience to be focused on the message.
• Vocal aids are used correctly to amplify voice to reach audience and be heard clearly by
following relevant guidelines.
• An appropriate conversational style is used to put the audience at ease and help them to
become receptive of the message.
• A natural delivery style is used, and appropriate words and ideas are expressed clearly.
• A rapport is built with the audience to establish trust during the presentation.
• A message is delivered with an appropriate and natural modulation to make it appealing to
the audience.
• A message is presented and expressed naturally focusing on ideas to be delivered.
Module 2: Use non-verbal communication effectively to reach audience.
• Body language is used effectively to express ideas, opinions, and message to audience.
• Personal space is used to meet individual or group preferences and/or cultural preferences.
• Eye contact is used effectively to show interest in the audience.
• Head is well positioned to reinforce the spoken words and convey feelings.
• Nervousness and other distracting habits are controlled effectively by being calm.
Module 3: Use and maintain good poise during a presentation.
• Composure is expressed appropriately to occasion.
• Delivery is practiced repeatedly to build memory patterns that can be readily activated when a presentation delivered.
• A proper image is projected, assessed and re-shaped to ensure confidence and credibility to audience.
• Bold and deliberate movements, displaying conviction are expressed.
• Personal image in terms of appearance, manner of dress and grooming is projected appropriately and purposefully for the occasion/or presentation.
Module 4: Handle questions and overcome any objections effectively.
• A list of every fact or opinion that nay be regarded as a possible challenge to the presenter’s position is developed and handled appropriately beforehand.
• Assertion skills are applied in each context.
• Relevant conversational style is used to show interest, politeness and appropriateness when handling questions during or after a presentation.
• Resistance and objections to the presenters’ ideas or concepts or that of the member of the audience are overcome with solid justification and conviction.
• Questions and concerns are responded to in a friendly manner and understanding by the audience is clarified to build goodwill.