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Harassment in the Workplace

  • Qualification Alignment: 244575
  • Level: N/A
  • Course Duration: Half day
  • Credits: 0
  • Contact Days: Customise to client-specific needs and learner experience/level
Target Market:

Junior Managers of business units in larger organisations /Municipalities, Managers of small businesses, Team leaders, supervisors, first line managers and section, heads, People who work with people who are abused.

Purpose

The qualifying learner is capable of:

• Recognising indicators of abuse in the workplace.
• Explaining the potential impact of abuse on a business.
• Explaining how to deal with abuse in the workplace.
• Investigating a case of employee abuse in order to propose a business strategy.

Training Content

Module 1: Recognise indicators of abuse in the workplace.
• The concept of abuse.
• Reasons why people abuse.
• Observable indicators of abuse are identified.

Module 2: Explain the potential impact of abuse on a business
• Non-financial ways in which abuse can affect a business environment.
• The direct financial impact of abuse on a business

Module 3: Explain how to deal with abuse in the workplace.
• An organisation’s policies and procedures.
• Policies and Procedures include those that deal with the abuser.
• The roles of the employer and employee in dealing with abuse.
• The procedure to be followed in referring an abused employee.
• Techniques to reasonably accommodate an abused employee.

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