LMS Login
LMS Login

Diversity Management

  • Qualification Alignment: NC: Generic Management - 59201
  • Level: 5 - Aligned to SAQA ID: 252043
  • Course Duration: 2 Days
  • Credits: 6
  • Contact Days: Customise to client-specific needs and learner experience/level
Target Market:

Managers in all economic sectors, These managers would typically be second level managers, such as heads of department, section heads or divisional heads, who may have more than one team reporting to them

Purpose

This workshop empowers delegates to:

  1. Demonstrating knowledge and understanding of diversity in the workplace.
  2. Demonstrating understanding of the reality of diversity and its value in a unit.
  3. Managing team members taking into account similarities and differences.
  4. Dealing with disagreements and conflicts arising from diversity in a unit.

Training Content

Module 1: Demonstrating knowledge and understanding of diversity in the workplace.
• Understanding and being open to:
Diversity at the personal level (assumptions, stereotypes, values and beliefs),
Diversity at the inter-personal level (evaluation of impacts of behaviour on others),
Diversity at the organisation level (auditing ofpolicies, practices, procedures and
organisational culture)
• Solving diversity problems in the workplace
• Learning to apply principles in context
• Appreciation of diverse cultures
• An anthropological view


Module 2: Understanding of the reality of diversity and its value in a unit
• What is generalisation?
• Stereotypes
• The nature of prejudice
• The benefits of diversity in team members and clients are explained with examples


Module 3: Defining diversity and diversity management
• Mind mapping your understanding of diversity
• Legally driven understandings of diversity
• Affirmative action and employment equity
• Ethically driven understandings of diversity
• Moral and ethical imperatives
• Strategically driven understandings of diversity
• Behaviours and policies contributing to organisational goals and objectives.

 

Module 4: Diversity issues and dilemmas
• Incidents of conflict and disagreement are acknowledged and managed in a way that
enhances relationships in a unit.
• Disagreements and conflict are used as opportunities for learning to improve the cohesion in
a unit.

Apply Now