Purpose
The qualifying learner is capable of:
Reflecting on own values and belief systems and how they influence own behaviour. Discussing how an individual`s ethics impact on the people around him/her. Explaining how an individual can behave ethically in a business context. Demonstrate techniques for dealing with situations where own values and ethics conflict with work practice.
Training Content
Module 1: Reflect on own values and belief systems and how they influence own behaviour:
• The concepts of values, belief systems and ethics are explained with examples.
• The source(s) of values and belief systems are identified, and an indication is given of how an
individual’s ethics and values affect behaviour.
• Ways in which an individual may change his/her belief or value system are identified with
examples.
Module 2: Discuss how an individual`s ethics impact on the people around him/her:
• Ways in which an individual`s ethics impact on behaviour and interpersonal relationships are
indicated with examples.
• The impact of personal ethics on the use of language is explained with examples.
• The importance of respecting confidentiality is explained in own context.
• Ways in which an individual can influence the behaviour of others are identified and an
indication is given of how this can impact on ethical conduct.
Module 3: Explain how an individual can behave ethically in a business environment
• The concept of ethical business practice is explained with examples.
• Adherence to company policy and confidentiality are discussed in terms of ethical conduct.
• Ethical ways of receiving and giving gifts and favours in a business context are discussed with
reference to an organisation`s code of conduct.
• The importance of honesty in business dealings is explained with examples.
• The deliverables in own work situation are identified and an indication is given of the
importance of productivity, accountability, attendance and delivery of work on time.
Module 4: Demonstrate techniques for dealing with situations where own ethics and values
conflict with work
• Methods for dealing with unethical behaviour are demonstrated for three different
situations.
• Methods of dealing with unethical business conduct are demonstrated for three scenarios.
• Own values and beliefs are compared to company practice and an indication is given of how
an employee can deal with a situation where there is a conflict of an ethical nature.
• Ways of dealing with instances where an employee`s rights are undermined are
demonstrated for three case studies.