Purpose
The qualifying learner is capable of:
• Controlling and dealing with confidential information and documents.
• Controlling and evaluating ordering and distribution of office stationery.
• Implementing control measures with individuals.
Training Content
Module 1: Control and deal with confidential information and documents.
• Confidential information is defined and described for a specific organization.
• The system and procedures used for dealing with confidential information is explained with
examples.
• Documents are secured in an appropriate manner and within an agreed time frame.
• Utmost care is taken to avoid compromising any relevant stakeholder.
Module 2: Control and evaluate ordering and distribution of office stationery:
• A plan is presented to effectively control office stationery policies, procedures and strategies.
• Plans are developed on how to monitor, maintain and improve stock levels in accordance with
organisational requirements.
• Effective shrinkage controls are developed and implemented for an organisation.
• Evidence of accurate reports is produced reflecting stationery movements for a given period.
• The control of the administration system and procedures is explained and applied to ensure
effective administering of stationery.
• Documentation used for the control of stationery in an accurate, complete way, which complies.
with requirements is explained to employees.
• Effective stationery control procedures, systems and follow up actions are evaluated and explained.
Module 2: Control and evaluate ordering and distribution of office stationery:
• A plan is presented to effectively control office stationery policies, procedures and strategies.
• Plans are developed on how to monitor, maintain and improve stock levels in accordance with
organisational requirements.
• Effective shrinkage controls are developed and implemented for an organisation.
• Evidence of accurate reports is produced reflecting stationery movements for a given period.
• The control of the administration system and procedures is explained and applied to ensure
effective administering of stationery.
• Documentation used for the control of stationery in an accurate, complete way, which complies.
with requirements is explained to employees.
• Effective stationery control procedures, systems and follow up actions are evaluated and explained.
Module 3: Implement control measures with individuals.
• Contracted control measures are implemented, and non-conformances are identified for
reporting to person with the authority to deal with them.
• Non-conformances are recorded and corrective actions negotiated according to organisational
requirements.
• Reported non-conformance is handled in accordance with organisational policies and
procedures and is duly recorded.
Module 4: Recommend corrective action
• Feedback on performance is provided to team members, according to Standard Operating
Procedures.
• Corrective action is identified, if required, and recommendations are made to line
management.