Level: 4
SAQA ID: 57712
LP: 74630
Services Seta: 2335
Learnership Duration: 12 Months
Credits: 150
Contact Days: Customise to client-specific needs and learner experience/level
Target Market: Management, Office Manager, Supervisors, Resource Manager. Any person that is ready to supervise and/or manage a team through engaged leadership

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Recommended entry requirements

Learners should be competent in the following:

  • Communication at Level 3
  • Mathematical Literacy at Level 3
  • Computer Literacy at Level 3, or the equivalent thereof


  • Management skills are still critical skills required across organisations and industries within South Africa. Generic management skills can be applied across a wide range of specialised fields.This programme offers learners the ability and skills to move into a supervisory or management role from an operational role. This qualification lays the foundation for the development of management qualifications across various sectors and industries.

    It specifically develops management competencies required by learners in any occupation, particularly those who are currently operating as junior managers.

    The scope of management covers four domains: leadership, self-management, people management and management practices. This qualification addresses each of these domains with generic competencies, thereby enabling learning programmes to be contextualised for specific sectors and industries.

    Provides opportunities for people to transfer between various specialisations within management.  This will therefore enable management competencies to be strengthened, and enable managers to better manage systems, processes, resources, self, teams and individuals in various occupations. It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently as individuals in the South African community and to respond to the challenges of the economic environment and changing world of work.

    Ultimately, this qualification is aimed at improving the productivity and efficiency of managers within all occupations in South Africa

Exit level outcomes

On achieving this Qualification, the learner will be able to:

Develop plans to achieve defined objectives

Organise resources in accordance with developed plan

Lead a team to work co-operatively to achieve objectives

Monitor performance to ensure compliance to a developed plan

Make decisions based on a code of ethics

Critical Cross-Field Outcomes:

  • The learner will be expected to demonstrate the ability to:
  • Identify and solve problems and make responsible ethical decisions within own limit of authority.
  • Work effectively with others as a member of a team, group, organisation or community to achieve work unit objectives.
  • Organise and manage oneself and one's activities responsibly and effectively to plan, lead, organise and control towards achievement of work unit objectives.
  • Collect, organise and critically evaluate information in order to measure performance.
  • Communicate effectively using visual, mathematics and language skills in the modes of oral and/or written presentations to lead a team.
  • The learner will be required to demonstrate an understanding of the world as a set of related systems by aligning work unit objectives to organisational strategy.
  • Be culturally and aesthetically sensitive across a range of social contexts in managing and interacting with diverse people in the workplace.

Use science and technology effectively in researching, recommending and implementing management solutions, showing responsibility towards the environment and health of others.

Qualification rules

This qualification requires a total of 136 credits as listed below:

Fundamental component:

The Fundamental Component consists of 56 Unit Standards in:

  • Mathematical Literacy at Level 4 to the value of 16 credits
  • Communication at Level 4 in a First South African Language to the value of 20 credits
  • Communication in a Second South African Language at Level 3 to the value of 20 credits

It is compulsory for learners to do communication in 2 different South African languages, one at NQF level 3 and one at NQF level 4

Core component:

Core: all 72 credits

Elective component:

Learners are to achieve Unit Standards to the minimum of 22 credits

Unit Standards - Fundamental component
US ID US Title Level Credits
119472 Accommodate audience and context needs in oral/signed communication Level 3 5
119457 Interpret and use information from texts Level 3 5
119467 Use language and communication in occupational learning programmes Level 3 5
119465 Write/present/sign texts for a range of communicative contexts Level 3 5
9015 Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems Level 4 6
119462 Engage in sustained oral/signed communication and evaluate spoken/signed texts Level 4 5
119469 Read/view, analyse and respond to a variety of texts Level 4 5
9016 Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts Level 4 4
7468 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues Level 4 6
12153 Use the writing process to compose texts required in the business environment Level 4 5
119459 Write/present/sign for a wide range of contexts Level 4 5
Unit Standards - Core component
US ID US Title Level Credits
242824 Apply leadership concepts in a work context Level 4 12
242815 Apply the organisation's code of conduct in a work environment Level 4 5
242816 Conduct a structured meeting Level 4 5
242822 Employ a systematic approach to achieving objectives Level 4 10
242821 Identify responsibilities of a team leader in ensuring that organisational standards are met Level 4 6
242810 Manage Expenditure against a budget Level 4 6
242829 Monitor the level of service to a range of customers Level 4 5
242819 Motivate and Build a Team Level 4 10
242811 Prioritise time and work for self and team Level 4 5
242817 Solve problems, make decisions and implement solutions Level 4 8
Unit Standards - Elective component
US ID US Title Level Credits
13915 Demonstrate understanding of HIV/AIDS and its impact on the workplace Level 3 4
242814 Identify and explain the core and support functions of an organisation Level 3 6
242812 Induct a member into a team Level 3 4
242818 Describe the relationship of junior management to other roles Level 4 5
242813 Explain the contribution made by own area of responsibility to the overall organisational strategy Level 4 5
10981 Supervise work unit to achieve work unit objectives (individuals and teams) Level 4 12

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