Problem Solving

Some people find it easy to solve problems or challenges in the workplace while others find it almost impossible. The real issue is not just about being creative concerning problem-solving but how to use clear processes to clarify problems and come up with effective solutions. This course will assist to improve your decision-making ability through critical thinking, problem analysis and the creative development of solutions. You will learn how to:

• Define a problem
• Investigate the problem
• Generate problem solutions
• Implement problem solutions
• Evaluate the effectiveness of the solution